Privacy policy

1. Introduction

Dromeda Networks LLC ("Dromeda," "we," "us," or "our") is a fiber optic transceiver and interconnect manufacturer headquartered in Irvine, California. We operate this website to provide information about our products and services and to process quote requests from business customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a quote request, or otherwise interact with us. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.

Note: This site does not process direct consumer purchases. All transactions are initiated through a Request a Quote process and fulfilled through a direct business relationship.

2. Information we collect

2.1 Information you provide directly

We collect information you voluntarily submit, including:

• Contact information — name, job title, company name, business email address, and phone number
• Quote request details — product specifications, quantities, platform compatibility requirements, and any notes you include
• Communications — emails, messages, or inquiries you send to us

2.2 Information collected automatically

When you visit our site, we and our service providers may automatically collect:

• Device and browser data — browser type, operating system, device type, screen resolution
• Usage data — pages visited, time on site, referring URLs, click paths
• IP address and approximate location — used for analytics and fraud prevention
• Cookies and similar tracking technologies — described in Section 6 below

2.3 Information from third parties

We may receive information about you from:

• Business partners and referral sources
• Publicly available sources such as LinkedIn, company websites, or industry directories, for the purposes of B2B outreach
• Analytics and advertising platforms that aggregate behavioral data

3. How we use your information

We use the information we collect for the following purposes:

• Processing quote requests and communicating with you about your inquiry
• Fulfilling orders and agreements once a business relationship is established
• Customer support — responding to questions, technical inquiries, and service requests
• Site improvement — analyzing usage data to improve navigation, content, and performance
• Marketing communications — sending product updates, promotions, and industry news (you may opt out at any time)
• Security and fraud prevention — monitoring for unauthorized access or misuse
• Legal compliance — meeting our obligations under applicable law

We do not use your personal information for automated decision-making or profiling in ways that produce legal or similarly significant effects.

4. How we share your information

We do not sell your personal information. We may share it in the following limited circumstances:

4.1 Service providers

We share data with trusted vendors who help us operate the site and run our business, including:

• Email and CRM platforms
• Analytics providers (e.g., Google Analytics)
• Cloud hosting and infrastructure providers
• Shipping and logistics partners

These providers are contractually required to handle your data only as directed by us and to implement appropriate security measures.

4.2 Business transfers

If Dromeda Networks undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or prominent site notice if this occurs and your data becomes subject to a different privacy policy.

4.3 Legal requirements

We may disclose your information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Dromeda Networks, our customers, or the public.

4.4 With your consent

We may share your information with other parties when you have given us explicit consent to do so.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

• Quote and contact form submissions are retained for a minimum of 3 years to support business continuity and customer relationships
• Customer account and transaction records are retained for 7 years for tax and legal compliance
• Analytics data is retained in aggregated or anonymized form indefinitely
• Marketing opt-out records are retained indefinitely to honor your preferences

When data is no longer needed, we dispose of it securely.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your experience.

Types of cookies we use

Your cookie choices

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You may also opt out of Google Analytics data collection at tools.google.com/dlpage/gaoptout.

7. California privacy rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know — You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it was used.
• Right to delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to correct — You may request that we correct inaccurate personal information.
• Right to opt out of sale or sharing — We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
• Right to non-discrimination — We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights, contact us using the information in Section 10. We will respond within 45 days. We may need to verify your identity before processing your request.

Note for B2B contacts: The CCPA provides certain rights to individuals acting in a personal capacity. Information collected strictly in the context of a business-to-business transaction may be subject to different treatment under applicable law.

8. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including:

• TLS/SSL encryption for data in transit
• Access controls limiting data access to authorized personnel
• Regular security reviews of our systems and vendors

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

9. Third-party links

Our site may contain links to third-party websites, including vendor documentation, industry resources, or social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your information is handled, please contact us:

For formal privacy rights requests, please include "Privacy Request" in your subject line.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or site notice.

Your continued use of the site after any changes constitutes your acceptance of the updated policy.